"It is shaping up to be a game changer for Garden Catering. Our four Brink stores combined average around 1,200 orders per week on UberEats alone. Once we move on to integrating DoorDash, GrubHub and Seamless, that number will go up considerably. Vishal and his team built this out incredibly fast, and have really taken their time to understand the nuances of the Brink API in order to make sure things go smoothly out of the gate. After the implementation, at our manager meeting, we discussed a new ideal labor schedule that we’ve built for each location, and this new capability is going to help us shave probably half a point in FOH/Cashier/Expo labor $. We can now do more with the staff we have, reduce staff during all but the busiest in-store times. As you know, it is critical these days to get and keep as many customers physically in your door as possible. Having an integrated solution keeps our cashiers focused on the guest in front of them. "
"Checkmate is an integral part of Springbone's operation. By seamlessly routing our delivery platforms through the POS, Checkmate drastically improves the efficiency, accuracy and accounting of our delivery business. The pricing model is exceedingly fair compared to the competition, and allows us to take our maximum volume without needing to worry about escalating fees. Perhaps most importantly, their customer service is truly unparalleled - they have proven to be available 24/7 to troubleshoot any issue that comes up, and do not rest until everything is operating 100%. Due to their intimate knowledge of POS systems, they spot potential issues before they become problems, and work to resolve immediately. The restaurant business is often one of frustration, but Checkmate has been a wonderful partner in every possible way. I could not recommend them highly enough."
"I've been using the service for about 6 months. Before it's a checkmate we used to have a lot of inconsistencies and errors in our orders. We had to train our team members how to read 4 different printouts. Managing different tablets was very challenging. For a small monthly fee we have consistent tickets plus we have real time sales reports."
"Since partnering with "It's a Checkmate", Vishal and his associates have helped us streamline our online order taking and significantly increase our overall efficiency. It has been a seamless transition, thanks to a strong and knowledgeable support staff with 24/7 availability. All this at a very competitive price point make "It's a Checkmate" a great company to team up with. "
"I am a restaurant owner who as you know have to deal with so many things daily. I am happy to say that working with Checkmate brings me a great pleasure. Immediate support although rarely needed, seamless integration which means no extra payroll or man made errors. It is a plus for my business and it helps me increase the revenue by greatly by paying only a small monthly fee."
"We cannot speak highly enough about this company. Their quick, thorough, and attentive customer service made what had become a tangled mess (we use five online order platforms) into a seamless revenue stream. When considering labor costs these days, their pricing structure made this move a no-brainer. Their knowledge of our POS system, and relationships with the POS company made the back-end integration easy; they did all the hard work! In short, Its a Checkmate created the solution that all of us restaurant operators joked about creating ourselves, but does it better and cheaper than we ever could have."
"Itsacheckmate has made our delivery program more efficient, has reduced our errors and in turn allowed us to spend more time on the other aspects of our restaurants as we no longer have to worry about the previously constant headache that was delivery."
"Dear Itsacheckmate Team. Ever since Phenomenom has began using the itsacheckmate integration, we have seen major improvements in business operations and overall business success. The automated system allows employees to focus on product quality and guest interaction, while still processing & communicating orders effectively. Getting started with itsacheckmate was way faster and easier and expected. The itsacheckmate team is very knowledgeable, and were able to clearly communicate the system and processes. Navigating the POS was streamlined due to the years of experience you all have, and we were able to easily defeat any problems faced so we got the result the business needed. This expertise and customer service, along with a fair pricing model, made it an obvious choice for itsacheckmate to be our integration service. I wanted to say thank you from our business to yours for the great integration service you offer. Best, Phenomenom "
"At first I wasn't sure abut Itsacheckmate as a service. I thought about all the things that could go wrong and was it something we really needed or another shiny penny being presented to our restaurant. What convinced me to give it a try was the professionalism of the team and their ability to just handle every aspect of the process. These people have really done their homework on every pos system they integrate with. I would go as far as saying they know the POS systems better than the reps of the POS themselves! I found myself calling Itsacheckmate instead of my POS support with questions because I knew they would get me answers instead of the runaround. By our third integration I didn't even get involved and they handled all aspects of it seamlessly. Hats off to Vishal and his team for running a great company. What keeps me using the service is the realization after several months of using them that without ItsaCheckmate we would be taking big step back in time like when we used to use paper tickets. ItsaCheckmate is a need not a want. "
"Checkmate has dramatically simplified our delivery procedures, which has allowed us to save on labor as well as increase revenue by being able to work with 3rd parties that we wouldn't have been able to work with before. We used to focus on how to limit the chaos of executing deliveries. Now Checkmate does that for us."
"Itsacheckmate.com has saved us time on our online ordering process. It streamlines part of the operational aspect of our to go process in a systemic matter which was key for us. For the price it pays for itself. The customer service support is attentive, knowledgeable, and resolves technical issues immediately to ensure you can concentrate on the bottom line. "
"Checkmate really solves one of critical issues in our operations. A rising percentage of revenues come from online deliveries and we need to be on multiple platforms (each with their own tablet!). With Checkmate we have virtually eliminated order errors and reduced staffing. They will work with you to solve problems unique to your operations. Can’t beat customized solution at an off-the-shelf price! I can’t say too many good things about the team, Vishal and his team will take care of you!" With Checkmate, we don't have to think about adding another delivery service operationally. They handle it without any changes to the workflow at our end. Great responsiveness and reporting."
"Hope you have been well and wanted to thank you again for making our transition experience to Checkmate so seamless. As you know, we had been using another company initially with our Revel POS system to integrate all the different online ordering/delivery companies. We have a small store and the thought of having every delivery companies ‘tablet’ on our counter was a deterrent to add delivery service at all! Initially we found out about the other company and worked to integrate it. After several months, we were still having major issues with getting it to work properly or even just getting it to work the same for all delivery/ordering services. Until the day we left them, we continued to have problems and the cost was significant. After commissions from the delivery service and then the other company’s commission, it leaves so little that we were considering doing away with it all together. I heard about Checkmate through my partner who read about Checkmate online. First of all, Checkmate is extremely responsive with questions and concerns. I receive feedback generally within 24 hours if not within minutes of my inquiry. At first, we were having issues with the other company in the way the orders from DoorDash were printing out. Only happened with DoorDash and not with the other services we were using. The print out was not at all like the way the order is input by the customer and made it very difficult for our servers to make and get the order correct every time. For a while, I was on the phone daily with the other company, DoorDash and Revel and no one knew what to do. I’m not really sure how your team did it, but once we started with Checkmate, that problem no longer existed for us. Essentially, we have never had a problem since the day we went live…. Period! On top of that, the pricing is a very reasonable flat rate per month regardless of the number of orders and the number of services we have. Don’t know how that is possible…. But THANK YOU! "
"Vishal at ItsACheckmate.com is the best API service we've found. We have been in the food industry over 25+ years and as we all know and have experienced, we deal with 5-7 tablets at the registers counter from the delivery providers. It has been a mess managing it....let’s not talk about the data entry errors and wasted man power. They were able to come into our business and integrate all of our platforms with few, if any, errors in less than a week. They're incredibly responsive, and if an issue arises, they will go to any length to get it resolved at any time of the day! Now that’s service when you need it! More importantly, they fill a huge void in the market with their software that addresses accuracy issues reductions of labor or reallocations of the labor to build an efficient operation. I've got nothing but amazing things to say about their services. Pricing is great and very cost effective. "
"Checkmate is the best API service we've found. They were able to come in to our business and integrate platform after platform with few, if any, errors. Our previous partner wasn't able to accomplish this in 6 months, but it only took Checkmate a day or two. They're incredibly responsive, and if a complex issue arises, they will go to any length to get it resolved, even if the problem isn't actually in their software. I've got nothing but good things to say about their services. And if you're a high volume establishment like we are, their flat-rate pricing makes them more cost effective as well. "
"Checkmate has a seamless integration with our POS system. The team takes care of everything from initial onboarding to deployment. Minimum efforts from our side. Since we adopted the system, it has been very reliable. We pay a flat fee which I think is very fair and competitive. The best part is the support we get from the team. They are very responsive and know more about our POS than we do, which enables them to solve any issues promptly. We highly recommend Checkmate to anyone in the restaurant business who wants to have a seamless operation between dine-in and delivery service."
"We were referred to Vishal by a professional accountant in our industry, and it was a life changer. We get tons of orders for our 5 locations. We never entered the online order in our POS due to the volume. Itsacheckmate, made a huge difference. One of the most important things for us was accounting and Checkmate's solution made sure our numbers between our 3rd party platforms Seamless & GrubHub matched exactly with what we had in Toast. Getting these numbers in Toast also helped us do very accurate costing, product mix and hourly analysis. A perfect integration to our newly installed Toast. Vishal is available to take our calls and come on site as needed. A great customer service and unique communication. Thank you Vishal! "
"Working with Itsacheckmate has really been a life saver when dealing with 3rd party delivery platforms. Operationally, Itsacheckmate has not only helped streamline our order making process, but has also helped increase the accuracy of our orders. As a QSR, speed of service is very important to us. Often times when making the order with the tablet, we are only able to make one order at a time and often lose our place (scrolling) when there are multiple items in an order. Itscheckmate completely eliminates this issue with quick, easy to read tickets. More importantly, we are now able to achieve efficiency in 3rd party orders with minimal impact to our in-store operations. Itsacheckmate has also helped simplify our accounting. With all of the orders now integrated into our Revel POS system, we are able to get accurate reports on all of our 3rd party platforms from one single view. Prior to Itsacheckmate, our accountants would have to gather sales individually for each 3rd party platform. With one or two 3rd party platforms, this may seem manageable, but with many more platforms, it becomes very cumbersome to collect all of the data. Some platforms have portals to log into, others only send sales information via email that you would have to dig up. It becomes a mess and is very time consuming to perform these tasks regularly. Since our Revel POS system is also integrated into our accounting system, we are now able to get 3rd party sales directly into our accounting system. We have been working with Vishal and his team at Itsacheckmate. They have been very accommodating and are always responsive to our requests. Their team was able to work directly with our store managers to ensure everything was set up correctly and working properly. Their knowledge and familiarity with our POS system really helps expedite resolutions to any issues we encounter. I would definitely recommend Itsacheckmate to any restaurant that is using 3rd party delivery platforms. These 3rd party delivery platforms are still considered fairly new, and Itsacheckmate is the perfect solution that lets us do what we do best which is operating our restaurants efficiently and providing excellent customer service."
"When given the task of not only making our restaurants run smoothly, but be their most profitable - CheckMate helps tremendously in both areas. I am able to focus our staff in more productive, customer-facing roles - and let CheckMate continue to bring revenue through the door. "