How does Online Management work with my existing systems?

Our solution integrates seamlessly with your current tech stack, requiring no changes to your existing processes or additional work from your staff.

Which delivery platforms does Online Management support?

We currently work with Doordash and plan to support Grubhub and Uber Eats later this year. As more marketplaces are announced, we will update this page.

How quickly can issues be resolved?

Our team begins investigating within 5-10 minutes of detecting an offline status. Resolution times vary depending on the issue, but our goal is to get you back online as quickly as possible.

How do I measure the ROI of this service?

We provide weekly reports detailing accurate revenue savings and the impact of our interventions, allowing you to easily calculate your return on investment.

Automated Marketplace Offline Management

15%

of restaurants go offline due to marketplace issues

$500

per store lost each month when marketplaces go offline

40%

of customers are less likely to reorder if they face issues

OVERVIEW

Don't let marketplace downtime impact your bottom line. Online Management provides constant monitoring and automatic resolution of offline issues, ensuring your restaurants stay visible and operational across all third-party delivery platforms.

Protect your revenue

24/7 status monitoring across all delivery marketplaces

Automated systems detect and resolve offline issues within minutes

Detailed analytics on downtime trends and program effectiveness

No action required from restaurant staff - we handle everything

Keep your virtual doors open

Our advanced monitoring tracks your restaurant's status across delivery platforms, instantly detecting any offline events. When an issue occurs, our team springs into action to get you back online fast.

Multiple tablets and smartphones on stands with data overlays showing Location #124 offline for 15 minutes, offline hours bar chart, and alerts for high wait in store, kitchen capacity reached, and too busy/understaffed.

Resolve issues in record time

Online Management investigates offline events within 5-10 minutes, coordinating directly with marketplaces to address the root cause. Our team tackles technical or operational issues fast, ensuring minimal disruption to your business.

A man wearing an apron uses a tablet inside a restaurant with overlay text about temporary deactivation due to merchant system down from 9:00 PM to 9:30 PM.

Boost profits with targeted issue resolution

We focus on legitimate and controllable reasons for store offline status, addressing the root causes that impact your bottom line. Our sustainable pricing ensures you're only paying for real value, with no penalties for high-performing locations.

Two women, one in business attire and one in a waiter uniform, reviewing data on a tablet in a kitchen with a chart showing revenue growth from June to September and a label stating $2,345 revenue saved.

Gain valuable insights with analytics

Access to reports on downtime trends, causes, and the effectiveness of interventions. Use this data to make informed decisions about your digital presence and optimize your delivery operations.

Woman using touchscreen cash register in a busy cafe with data overlays showing store revenue and time saved.

Case STudy

$1,508

Total yearly savings per store

$126

Total monthly savings per store

Frequently Asked Questions

Let’s build your ideal restaurant ordering solution

Whether you want to get started quickly or you need a custom solution, we can help. Set up a call to see how we can support your restaurants.

Transparent fees

Simple sign up

Flexible contracts

24/7 support

Get a Demo

Protect your marketplace
revenue 24/7