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Revenue Management Onboarding
To dispute refunds and/or manage online statuses on your behalf, Checkmate requires access to your third party delivery partner portals.
1
Log in to each delivery partner portal.
2
For Refund & Dispute Management: Set up a new user with the email: Hello+[YOUR BRAND NAME]@inrevsrv.com.
For Online Management: Set up a new user with the email: OM+[YOUR BRAND NAME]@inrevsrv.com.
Ex: If your brand is 'Pizza House', the email is Hello+PizzaHouse@inrevsrv.com. If an error occurs, modify your email by adding an MMDD suffix, such as Hello+PizzaHouse0311@inrevsrv.com, where '0311' indicates March 11.
For Online Management: Set up a new user with the email: OM+[YOUR BRAND NAME]@inrevsrv.com.
Ex: If your brand is 'Pizza House', the email is Hello+PizzaHouse@inrevsrv.com. If an error occurs, modify your email by adding an MMDD suffix, such as Hello+PizzaHouse0311@inrevsrv.com, where '0311' indicates March 11.
3
Assign 'Store Manager' rights to this user for all locations.
4
If needed, use:
- First Name: CM
- Last Name: Management
- First Name: CM
- Last Name: Management
User creation help links: DoorDash | Uber Eats | Grubhub
Have questions? Email us at RevenueManagement@itsacheckmate.com
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