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Refund & Dispute Management Onboarding
To prepare your reports, Checkmate requires access to your third-party ordering partner portals.
1
Log in to each delivery partner portal.
2
Set up a new user with the email:
For Franchisors: hello+<BrandName><FranchisorName>@inrevsrv.com
Ex: Brand - Cheesy; Franchisor - Franchcorp: hello+cheesyfranchcorp@inrevsrv.com
For Independent Restaurants: hello+<BrandName>@inrevsrv.com
Ex: Brand - Cheesy: hello+cheesy@inrevsrv.com
For Franchisors: hello+<BrandName><FranchisorName>@inrevsrv.com
Ex: Brand - Cheesy; Franchisor - Franchcorp: hello+cheesyfranchcorp@inrevsrv.com
For Independent Restaurants: hello+<BrandName>@inrevsrv.com
Ex: Brand - Cheesy: hello+cheesy@inrevsrv.com
3
Assign 'Store Manager' rights to this user for all locations.
4
If needed, use:
- First Name: CM
- Last Name: RD
- First Name: CM
- Last Name: RD
User creation help links: DoorDash | Uber Eats | Grubhub
Have questions? Email us at refundmanagement@itsacheckmate.com
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