Webinar Recap

The Hidden Costs of Your Direct Ordering Provider—And How to Fix Them

What we COVERED

Your restaurant brand already has a direct ordering platform—but is it actually driving maximum profitability?

Most brands don’t realize that their current provider is quietly costing them money. Whether it’s downtime, unreliable integrations, weak guest engagement, or slow adoption, these gaps add up to lost sales, frustrated customers, and unnecessary costs.

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How to identify the hidden costs of your current provider
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Why system downtime is a bigger risk than you think
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How top brands are increasing revenue by 20-30%
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How AI and automation can fix guest retention & increase repeat orders

PRESENTED BY

Brett Spiegel
VP, Direct Ordering
With over ten years of experience, he has developed advanced digital ordering systems for brands of all sizes. Brett co-founded Koala, the pioneering UX-as-a-Service digital ordering platform specifically designed for restaurants. Following the sale of Koala, he joined Checkmate, where he now focuses on creating and enhancing direct ordering solutions, including web and app platforms, kiosks, catering services, loyalty programs, and marketing tools.
Chris Mickey
Director of Sales
Chris has lived and breathed restaurants his entire life. The son of a restaurateur, he spent 18 years in restaurant operations and the last 5 in restaurant tech. Chris has worked for top restaurant tech companies, including SpotOn, Olo, and now Checkmate.