Testimonials

Here’s what our customers have to say

“Heartland Direct Sync by ItsaCheckmate is like hitting cruise control. Updates are seamless, syncing to the delivery platforms takes just a minute or so, and now adding a new menu item and getting it on Uber is one simple process instead of a multi-step and multi-platform nightmare. Being able to have more control over exactly what syncs to our delivery platforms without having to rely on any third party takes the guesswork out of menu changes. Now our hosts can focus on what really matters, welcoming and assisting our guests, instead of having to be a data entry specialist during our peak hours! ItsaCheckmate is one of the best examples of a technological solution that actually saves you time and is worth every penny.”

– Just Good Company

Eric Bloomquist

“Partnering with ItsaCheckmate has proven to be a domino effect of great benefits, including increased sales without adding operations complexity, enhanced menu management capabilities and next-level service with an attentive and responsive support team. Our team has gained multiple efficiencies throughout the entire process; from the ease of integrating and managing several platforms to the final step of accurate reconciliation.  Simply put, ItsaCheckmate delivers on their promise in a big way.”

– Abbey Ramsey

drmarbys.comDirector of Marketing, DRM Inc. (Arby’s Franchisee)

“The adoption of digital channels in the restaurant industry has rapidly accelerated over the past few months, and we see consumer demand for online ordering only continuing to grow. ItsaCheckmate is an industry leading solution to seamlessly integrate multiple online ordering platforms, expand guest access to our restaurants, while decreasing complexity for team members.”

– Inspire Brands

https://inspirebrands.com/Paul Brown, co-founder and CEO

Now instead of having the jumble of screens, orders come in and go straight to our POS…labor is reduced, our costs are reduced- [Checkmate] really streamlined everything and made it a lot easier

– Ivan Ramen

https://www.ivanramen.com/Ivan Orkin, Owner of Ivan Ramen

“The ItsaCheckmate integration has been a game-changer for the operations, and overall profitability of my restaurant. My employees no longer have to manually enter or reconcile these third-party orders, which reduces errors and allows me to increase order volume. I have seen at least a 10% increase since using the ItsaCheckmate integration, because now I can be available on multiple ordering platforms without having to manage the tablets and operations for each.”

– Jet’s Pizza

https://www.jetspizza.com/Eddy Martin (Owner)

Your service bridged the gap for us to remain competitive, and your team was OUTSTANDING in the sales, onboarding, and service delivery process that differs from other providers that I reviewed. This is exactly the reason we chose Checkmate over unnamed others….Support is paramount to us because it’s something we go above and beyond to provide our clients, and it’s the primary reason we can compete with others in the market. Our service demeanor and respect in our business dealings really is our niche, and it’s exactly what we expect from our partners as well, and your team delivers it!

– Bill M.

Technology Partner

“It is shaping up to be a game changer for Garden Catering. Our four Brink stores combined average around 1,200 orders per week on UberEats alone. Once we moved on to integrating DoorDash, GrubHub and Seamless, and adding 4 more Brink stores, the number went up considerably in the thousands. Vishal and his team built this out incredibly fast, and have really taken their time to understand the nuances of the Brink API in order to make sure things go smoothly out of the gate. After the implementation, at our manager meeting, we discussed a new ideal labor schedule that we’ve built for each location, and this new capability is going to help us shave probably half a point in FOH/Cashier/Expo labor $. We can now do more with the staff we have, reduce staff during all but the busiest in-store times. As you know, it is critical these days to get and keep as many customers physically in your door as possible. Having an integrated solution keeps our cashiers focused on the guest in front of them.”

– Garden Catering

www.gardencatering.comZino Carr (Growth & Operations Strategist at Garden Catering)
www.linkedin.com/in/zino-carr-a77bb86/

 

“I am a restaurant owner who as you know have to deal with so many things daily. I am happy to say that working with Checkmate brings me a great pleasure. Immediate support although rarely needed, seamless integration which means no extra payroll or man made errors. It is a plus for my business and it helps me increase the revenue by greatly by paying only a small monthly fee.”

– Pizzeria La Gitana

www.pizzerialagitana.com/Marian Licxandru (Manager)

“Checkmate really solves one of critical issues in our operations. A rising percentage of revenues come from online deliveries and we need to be on multiple platforms (each with their own tablet!). With Checkmate we have virtually eliminated order errors and reduced staffing. They will work with you to solve problems unique to your operations. Can’t beat customized solution at an off-the-shelf price! I can’t say too many good things about the team, Vishal and his team will take care of you!” With Checkmate, we don’t have to think about adding another delivery service operationally. They handle it without any changes to the workflow at our end. Great responsiveness and reporting.”

– The Kati Roll Company

www.thekatirollcompany.com Anil Bathwal (Managing Director & Executive Chef)www.linkedin.com/in/anil-bathwal-1643131/

“Checkmate is the best API service we’ve found. They were able to come in to our business and integrate platform after platform with few, if any, errors. Our previous partner wasn’t able to accomplish this in 6 months, but it only took Checkmate a day or two. They’re incredibly responsive, and if a complex issue arises, they will go to any length to get it resolved, even if the problem isn’t actually in their software. I’ve got nothing but good things to say about their services. And if you’re a high volume establishment like we are, their flat-rate pricing makes them more cost effective as well. “

– 1100 Group (Little Star Pizza)

www.1100group.comSusannah Blumenstock (Chief Personnel Officer) www.linkedin.com/in/susannah-blumenstock-aa528b52

“We were referred to Vishal by a professional accountant in our industry, and it was a life changer. We get tons of orders for our 5 locations. We never entered the online order in our POS due to the volume. Itsacheckmate, made a huge difference. One of the most important things for us was accounting and Checkmate’s solution made sure our numbers between our 3rd party platforms Seamless & GrubHub matched exactly with what we had in Toast. Getting these numbers in Toast also helped us do very accurate costing, product mix and hourly analysis. A perfect integration to our newly installed Toast. Vishal is available to take our calls and come on site as needed. A great customer service and unique communication. Thank you Vishal! “

– Naya Express

www.eatnaya.comHady Kfoury (Founder / CEO) www.linkedin.com/in/hady-kfoury-87a8a92a

ItsaCheckmate has been a great partner for Tarka, helping us streamline third-party delivery orders by integrating with our Revel POS system. We no longer have to monitor multiple tablets and manually accept orders, or deal with order entry errors on the part of our staff. When we have issues, ItsaCheckmate is quick to get back to us and resolve the problems, with each of our locations having a direct line of contact to their Support Team. We are also looking forward to the rollout of their menu management system, which promises to make it much easier to update our menu across our third-party delivery vendors. Vishal and his team have been wonderful to work with and we really appreciate that our input is taken seriously as they continue to work on improvements to their platform.

– Tarka Indian Kitchen

www.tarkaindiankitchen.comTinku Saini (CEO & Co-Founder)